Annapurna Vision Tours and Travels Privacy Policy

Annapurna Vision Tours and Travels Privacy Policy

1. Introduction
   • This Privacy Policy (“Notice”) explains how Annapurna Vision Tours and Travels (“Annapurna,” “we,” or “us”) collects, uses, discloses, and protects your personal information when you use our website or interact with us through our mobile and web applications (collectively, the “Applications”).
   • We take your privacy seriously and are committed to protecting your personal information. We will only collect, use, and disclose your information in accordance with this Notice and applicable data protection laws.

2. What Personal Information Do We Collect?
   • “Personal information” has the meaning given under your local data protection 1 law. It generally refers to information that can be used to identify a living individual, such as:  
   • Contact information (name, residential/mailing address, phone number, email address)
   • Passport details
   • Travel preferences (dietary requirements, desired destinations, etc.)
   • Health information (if necessary for travel arrangements)
   • Payment information (credit/debit card details, billing address)
   • Geolocation data (with your consent)
   • Information collected through cookies and similar technologies (see our Cookie Policy for more details)
   • In some cases, we may collect sensitive information, such as your religious beliefs or dietary restrictions, when necessary to fulfill your travel arrangements. We will only collect sensitive information with your explicit consent and in accordance with applicable data protection laws.

3. How Do We Collect Your Personal Information?
   • We collect your personal information directly from you through our Applications, from your travel agent, or from travel service providers. We may also collect information from you when you contact us for other purposes, such as entering a competition.

4. How Do We Use Your Personal Information?
   • We will only process your information when:
     • You have given your consent (which you can withdraw at any time).
     • Processing is necessary to provide our travel services to you.
     • Processing is necessary to comply with our legal obligations.
     • Processing is necessary for our legitimate interests or those of third-party recipients (as detailed below), provided your rights and interests are not overridden.

• We use your personal information for various purposes, including:
  • Facilitating your travel bookings and arrangements
  • Communicating with you about your travel plans
  • Personalising your travel experience
  • Providing customer service
  • Improving our services and products

5. Complying with legal and regulatory requirements
   • We may also use your information for marketing purposes, but only with your consent. You can opt-out of receiving marketing communications from us at any time.

6. Is Personal Information Disclosed to Third Parties?
   • We will not sell, rent, or trade your personal information. We may disclose your information to third parties only in the following circumstances:
     • Travel service providers (airlines, hotels, tour operators, etc.) to fulfill your travel bookings
     • Related companies and brands of Annapurna Vision Tours and Travels
     • Our independent contractors, suppliers, and service providers who assist us in providing services to you
     • Financial institutions for processing payments
     • Government agencies and law enforcement officials as required by law
     • Any third party to whom we assign or novate any of our rights or obligations

7. Is Personal Information Transferred Overseas?
   • Your personal information may be transferred to overseas recipients, such as travel service providers located outside your jurisdiction. We will ensure that any such transfers are subject to appropriate safeguards as required by applicable data protection laws.

8. Security of Information
   • Annapurna Vision Tours and Travels is committed to protecting your personal information. We have implemented various physical, electronic, and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.  

9. Your Rights
   • You have certain rights regarding your personal information, including the right to:
     • Access your personal information
     • Correct any inaccuracies in your information  
     • Request deletion of your information
     • Restrict or object to the processing of your information
     • Withdraw your consent (where applicable)

10. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at:

Email: info@annapurnavision.com.au

Phone: +61 450 659 219

Address (any of our offices):

Sydney: Level 1, 504 Princess Highway, Rockdale, NSW 2216, Australia

Nepal: Hattisar, Kathmandu, Nepal

Melbourne: 69 Marlborough Street, Fawkner, Victoria, 3064, Australia

Changes to this Notice

We may update this Privacy Policy from time to time. We will post any changes on our website.

Effective Date

This Privacy Policy is effective as of August 15, 2024.